Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Cumberland Ped Foundation

Job Summary:

The Associate Director supervises, coordinates and monitors the work activity of a unit or department; develops program goals and objectives; prepares or assists in the preparation of annual operating budgets; recommends, evaluates and interprets personnel actions and policies.

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JOB SUMMARY

The Associate Director supervises, coordinates, and monitors the work activity of a region; develops program goals and objectives; prepares or assists in the preparation of annual operating budgets; recommends, evaluates and interprets personnel actions and policies.

JOB DESCRIPTION

KEY RESPONSIBILITIES

Develop goals and objectives for the region based on interpretation of organizational policy and goals.

• Develop regional work goals and objectives, based on interpretation of organization plans and forecasts, including grant-based development and deliverables.

• Plan to achieve goals or establish priorities.

• Help regional staff understand, share and support the vision.

• Initiate changes in or develop new program components in collaboration with Executive Director.

• Ensure the most effective operations of the region through program development, process improvement and coordination/integration of processes with other regions and departments.

• Follow-up/expedite work on obtaining information on procedures, data, or analysis of problem situations in order to get things done.

• Analyze situations/incidents, prepare and deliver oral briefings to executive management regarding recommendations or conclusions.

• Monitor and coordinate programs and actions.

• Coordinate the activity of two or more functions to effect unity of operations.

• Supervise region with full responsibility for planning, coordinating, and controlling the work procedures and productivity.

• Analyze and evaluate ongoing regional programs to identify areas where adjustments/improvements are needed; provide advice/consultation to others regarding problems; monitor status reports concerning regional projects.

• Participate in periodic management meetings to keep top management informed of department problems and concerns.

• Participate in professional associations and development activities to remain informed regarding new development in the field and disseminate information to regional and organizational personnel.

• Participate in meetings with persons from other areas of the organization to coordinate plans and decisions.

• Define and achieve financial targets in support of business goals of the organization.

• Prepare an annual operating budget in collaboration with the Executive Director for the region, including all expenses related to programs and grant activities.

• Support regional staff in grant efforts, including advising on practice efficiency improvements, coordinating education and networking activities, and project selections.

• Analyze and evaluate budget variance to determine cause.

• Create and exceed service standards utilizing key service dimension and from knowledge of patient/customer expectations and best practices.

• Participate in establishing service standards for the region.

• Ensure that the service standards established for the region are met or exceeded.

• Use patient/customer satisfaction data to assist regional clinics, on or off grants, to improve systems, processes and outcomes.

• Create an organizational culture (both within and across regions and departments) that provides a safe, satisfying and enriching environment for and provides a qualified, competent staff to meet patient needs.

• Support grant-based clinics by advising on how to provide qualified competent staff by tracking projected staffing needs against qualification and competencies of current staff to identify any deficiencies to improve staffing levels.

• Create an environment that encourages and supports self-development and learning for all regional staff through regular feedback.

• Inform and advise Executive Director about personnel actions which are likely to result in grievances.

• Recommend personnel actions, including hiring, promotion, and termination; Interpret personnel practices and policies in response to questions from Executive Director.

• Counsel employees with regard to disciplinary actions taken in response to violations of institutional policies or contractual provisions.

• Communicate within and across departments to maximize effectiveness, efficiency and information sharing.

• Conduct or initiate staff meetings to develop resolution to problems.

• Establish and evaluate standards of performance to ensure safe, effective, and efficient operation of the region.

TECHNICAL CAPABILITIES

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

• Organizational Impact: Establishes key tactical and operational plans of a sub-function or multiple departments that has longer-term effect on results of the sub-function. * Problem Solving/ Complexity of work: Integrate knowledge and in-depth analysis from several areas to resolve complex problems that are both technical and operational. * Breadth of Knowledge: Applies comprehensive knowledge of professional/technical area and broad management knowledge of other professional areas to carry out objectives. * Team Interaction: Leads multiple departments with a function.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services: - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance.Ensuring High Quality: - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled