Northern Light CA Dean Hospital

Department: Medical Surgical Unit

Position is located: {Location}

Work Type: PRN

Hours Per Week: 12.00

Work Schedule: 6:30 AM to 7:00 PM

Summary:

Adheres to mission, vision, and values of the organization while actively promoting Northern Light Health and it member organizations as a good place to work or receive health care. Follows all policies and procedures. Adheres to all safety procedures and applicable regulations. Works as part of the health care team to follow infection prevention guidelines and policies. Seeks opportunities to exceed patient and family expectations.

Responsibilities:

Assists with monitoring patients who require 1:1 observation. Assists with feeding patients as needed (cutting food, opening packaging, etc.). Assists with mobilizing patients at the direction of the Registered Nurse (RN) or Licensed Practical Nurse (LPN). Utilizes patient lifting equipment as part of a 2-person team. Assists with driving patients home from the hospital in the Courier/Patient vehicle.

Other Information:

Competencies and Skills

• Basic Life Support

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

• Electronic medical record software.

• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.

• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Potential exposure to abusive and/or aggressive people.

• Potential exposure to diseases or infections.

• Potential exposure to noxious odors.

• Work with computers, typing, reading or writing.

• Work beyond the regularly scheduled hours.

• Extend body and limbs to reach items.

• Alternate shift schedules (day, evening, nights, weekends).

• Prolonged periods of standing.

• Prolonged periods of walking.

• Prolonged periods of sitting.

• Lifting, moving and loading 30 to 50 pounds.

Position Patient Experience AideLocation Req ID null