Care Center Medical Receptionist

Location: Memphis, Tennessee

Hours: Monday - Friday 8 a - 5 pm CST

Join us in the heart of Memphis, Tennessee as a vital member of our healthcare family. We're currently seeking a vivacious, dedicated Care Center Medical Receptionist. You'll serve as the first point of contact, setting the tone for exceptional patient experiences in our facility. We're looking for someone eager to utilize their skills in an environment that nurtures passion, provides opportunities for growth, and prioritizes compassionate patient care. If you're enthusiastic about making a real difference in people's lives and strive for excellence in your work, we'd love to hear from you!

The Care Center Medical Receptionist is responsible for greeting patients at front desk and coordinating check in and check out.

How you will make an impact:

• Check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, forms completed, co-pay collected.

• Check out patients by scheduling return appointments, providing referral information if needed, ensure lab requests are completed, reconciles patient balances.

• Schedules appointments with appropriate physicians.

• Reconciles co-payments, daily deposits, and charge tickets nightly.

Minimum Requirements:

• Requires a HS diploma and a minimum of 6 months of experience as a receptionist in a medical office; or any combination of education and experience which would provide an equivalent background.

• Bi-lingual (English/Spanish) required in most offices.

• For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.