Description

We are in search of a Medical Receptionist to join our team at our Piscataway, New Jersey location. This role entails providing frontline customer service in an office that specializes in behavioral health services. The selected candidate will be stationed on-site and will be responsible for a range of administrative and patient-facing tasks.

Responsibilities:

• Answer incoming phone calls and direct them to the appropriate department or individual

• Assist patients with the check-in process for appointments, ensuring all necessary demographic and insurance information is collected

• Verify patient insurance details and manage insurance referrals and verifications

• Schedule appointments using the Insight scheduling software, ensuring optimal time management and efficiency

• Provide exceptional customer service, demonstrating a calming and patient demeanor when interacting with patients

• Guide patients through the registration process, answering any queries they may have

• Order office supplies as needed to maintain adequate stock levels

• Perform data entry tasks and run reports as required, maintaining accurate and up-to-date records

• Employ skills such as patient scheduling, calendar management, co-insurance handling, written communication, and medical insurance verification to perform daily tasks.

Requirements • Must possess excellent written communication skills.

• Ability to manage patient scheduling efficiently.

• Proficient in scheduling appointments and managing calendars.

• Knowledge of co-insurance processes and procedures.

• Experience in insurance referrals and verifications.

• Familiarity with medical insurance verification procedures.

• Ability to handle insurance authorizations effectively.

• Ability to maintain confidentiality and act with discretion at all times.

• Previous experience in a similar role within a university or educational setting is preferred.

• Must be able to work effectively in a fast-paced environment.

• Must demonstrate a high level of professionalism and customer service.

• Ability to work effectively both independently and as part of a team.

• Excellent problem-solving skills and ability to handle multiple tasks simultaneously.

• Familiarity with medical terminology is beneficial.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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