Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview

TD Legal is a team dedicated to providing legal advice and counsel to all TD business segments (Retail, Wealth, Insurance, Wholesale, Business Banking) as well as the Corporate Functions including Corporate Development, Enterprise Real Estate, Strategic Sourcing, Treasury, Global Anti-Money Laundering and Enterprise Technology & Shared Services).

Our dynamic professionals ensure compliance with the legal requirements for the Bank as a cross-border public company while providing legal advice to the business activities of TD Bank Group. If you want to be a brand ambassador while protecting and managing the risk for one of Canada's most trusted financial service providers, then join our team.

The Senior Manager – Legal Knowledge Management and Strategic Enablement will lead and execute on an innovative Legal KM strategy to connect people to the knowledge that they need to perform, and to support and enable the TD Legal department in executing with excellence.

Depth & Scope

This position will be part of the Knowledge Management and Strategic Enablement Team (KMSE) and will work with all legal Practice Groups and help drive TD Legal's strategy and priorities. The successful candidate will be a seasoned program manager who is able to handle a high level of complexity, be confident in their problem-solving and project management abilities, communicate effectively with attorneys, technologists, and executives, and excel in leading change.

Accountabilities

Coordinate and spearhead initiatives within the KMSE group to streamline processes for the legal department.

Serve as the primary executor of KMSE initiatives, ensuring their successful implementation and integration into existing workflows.

Propose potential changes to the policies and processes of the organization, leveraging best practices to enhance efficiency and effectiveness within the legal department.

Together with KMSE AVP, set vision and strategy for a transformational and best in class Knowledge Management program within a corporate legal department.

Manage resources, tools and processes for end-to-end execution and enablement of the knowledge management strategy, and KMSE's overall vision.

Drive strategic goals, detailed program workplans and implementation roadmaps; define and track key performance indicators as measures of success.

Raise awareness and highlight the value of the Legal department's Knowledge Management program; increase engagement and use of the Knowledge Management tool and information resources; foster a knowledge-sharing culture.

Leverage technological or operational solutions to improve organizational knowledge use and access.

Build out a robust content library, continuously updated with well-curated content.

Assist in change management efforts by providing support, guidance, and training to team members to facilitate the adoption of new practices and technologies.

Enhance attorneys' ability to provide excellent legal advice and mitigate risk through effective use of legal knowledge assets, and other enabling tools, processes and systems.

Leverage knowledge management capabilities to enhance and optimize TD Legal's internal governance and control programs and other strategic legal operation competencies.

Education, Qualifications, and Experience

Bachelor's degree required.

JD or LLB or LLM or extensive experience preferred.

It is not required to be admitted to practice law in Ontario or any Canadian province.

5 years relevant experience in a corporate legal department, law firm or relevant operational management role, with expertise in the field of Knowledge Management.

Previous experience in writing policies, procedures and documentation, preferable within a legal or regulatory environment.

Strong leadership, management, and communication skills, both written and oral.

Tech-savvy and well-versed in legal enterprise software, tools, and applications including advanced use of Microsoft Office Suite.

Demonstrated ability to independently deliver initiatives on multiple workstreams concurrently using change management practices to facilitate transitions related to technology, processes, and people.

Enthusiastic, self-motivated team player with a strong interest in learning, creating efficient processes and a seamless user experience.

Strategic decision making, sound judgment and strong problem-solving skills required and proven track record in collaborating with diverse stakeholders and influencing change.

Attention to detail and accuracy in writing and reviewing policies and documents.

Highest personal & professional integrity & standards

Ability to build relationships.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.